Processing time
Orders are picked and packed within 1–2 business days of payment clearing. Orders placed on weekends or public holidays begin processing the next business day.
Delivery times
United States: 3–6 business days after dispatch.
Canada and Mexico: 5–9 business days after dispatch.
Rest of world: 7–14 business days after dispatch, depending on destination.
Shipping costs
Shipping is calculated at checkout by Wix based on your destination and the items in your order. Orders over $75 ship free within the United States.
Tracking
A tracking link is emailed to you as soon as your parcel is dispatched. You can also check the status any time on our Track order page using your order number and email.
Customs and duties
International orders may attract import duties or taxes charged by your local customs authority. These are the recipient's responsibility and are not included in the price paid at checkout.
Undeliverable parcels
If a parcel is returned to us because an address was entered incorrectly or delivery was refused, we will contact you to arrange reshipment. Additional shipping may apply.
Questions about this policy? Email support@thezavaz.com.